Last updated: May 21st, 2025

Thank you for choosing Pitcher Fire Co. We’re committed to getting your gear to you quickly and reliably. Please review the details of our shipping and return policies below.

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📦 Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is packed, you'll receive a confirmation email with tracking information.

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🚚 Shipping Options & Rates

We currently ship within the United States only. Estimated delivery times and rates:

• Standard Shipping (3–7 business days):

  • FREE on orders over $75

  • $5.99 flat rate on orders under $75

Note: Delivery times are estimates and may vary due to location, weather, or carrier delays.

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🔍 Order Tracking

A tracking number will be emailed to you once your order ships. Use it to monitor the status and estimated arrival of your package.

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⚠️ Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.

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💬 Need Help?

If your order is delayed, arrives damaged, or you experience any other issues, please contact us within 7 days of the expected delivery date. We’re here to make it right.

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🔥 Pitcher Fire Co. Return Policy

All sales are final — no refunds. 💥

However, if you receive a defective or incorrect item, you may request a return within 7 days of your delivery date.

Return Guidelines:

• ✅ Item must be unused and in its original condition

• ❌ No returns accepted after 7 days

📧 Contact Us: pitcherfireco.team@gmail.com